Feature Request: Email Branding & Image Support Current Issue: As a community builder charging for premium events and memberships, I need professional branded email communications. Currently, Heartbeat's automated emails (event confirmations, workflow emails, notifications) lack essential branding capabilities. Specific Missing Features: Email Header Images/Logos - No way to add company logos to automated emails Custom HTML Email Templates - Limited to basic text formatting Image Attachments - Cannot include images in workflow emails or notifications Brand Color Schemes - No colour customisation for email layouts Business Impact: Trust & Credibility Issues: Unbranded emails appear unprofessional, especially for paid events Anti-Spam Concerns: Generic emails more likely to be flagged or ignored Brand Inconsistency: All other touchpoints are branded except critical email communications Customer Experience: Premium pricing demands polished communication throughout the journey Use Cases: Event confirmation emails with branded headers and ticket details Course welcome sequences with logo and brand colours Membership confirmation emails with professional appearance Workflow-triggered communications that maintain brand identity Suggested Solution: Email template builder with support for header images, custom colours, and basic HTML formatting - similar to what's available in most email marketing platforms. This would significantly improve the professional presentation of Heartbeat-powered communities, especially those monetising through events and memberships.

As a community builder charging for premium events and memberships, I need professional branded email communications. Currently, Heartbeat's automated emails (event confirmations, workflow emails, notifications) lack essential branding capabilities. Specific Missing Features: Email Header Images/Logos - No way to add company logos to automated emails Custom HTML Email Templates - Limited to basic text formatting Image Attachments - Cannot include images in workflow emails or notifications Brand Color Schemes - No colour customisation for email layouts Business Impact: Trust & Credibility Issues: Unbranded emails appear unprofessional, especially for paid events Anti-Spam Concerns: Generic emails more likely to be flagged or ignored Brand Inconsistency: All other touchpoints are branded except critical email communications Customer Experience: Premium pricing demands polished communication throughout the journey Use Cases: Event confirmation emails with branded headers and ticket details Course welcome sequences with logo and brand colours Membership confirmation emails with professional appearance Workflow-triggered communications that maintain brand identity Suggested Solution: Email template builder with support for header images, custom colours, and basic HTML formatting - similar to what's available in most email marketing platforms. This would significantly improve the professional presentation of Heartbeat-powered communities, especially those monetising through events and memberships.

I was also told by the bot
What you can do today (on a Growth or Business subscription) is:

• Set up a custom email domain so emails send from your domain (white-labelling)…
  
  My Response, it should be available to all levels as branding and professional aesthetics in building a community are important poor vissuals = poor uptake of membership =less people join= less money and upgrades from community owners.
  
  Please don’t take this the wrong way I love the platform and what can be done with it one of the reasons I have come over from Mighty Networks and will be stopping using Facebook for the network. just some tweaks like this would be better experiance for the users and the admins. 😊