Heartbeat Support

Team

The Heartbeat Support Team

Commented on Name your price should accept $0Hi Tasha! This is actually a bug. I’ve reported the issue to our engineering team and will close this as a feature request as soon as the bug is patched. Thanks for reporting!Commented on Embed improvements to use interactive education modulesHi Solvene, Thanks for sharing this! 🙌 To help our team scope this, could you let us know which tools or platforms your interactive modules are built with (for example Articulate, H5P, Genially), and the domain they're hosted on? A link to one of the modules would be really help…Commented on Clarify how to create new onboarding questionsHi Netta, Can you specify what instructions were missing here? What could be clearer when it comes to creating onboarding questions?Created Option to hide the "Join community" bar on individual Resources Commented on Members Can Sell Downloadable ProductsThis shipped today. You can now put a one-time price on a Resource. Buyers pay through your connected Stripe and get access to whatever is inside it, including downloadable files, without needing to join the community first. Changelog: Publish a Resource as a lead magnet, free or…Commented on Instagram link in users profiles not taking me instagram, its just not workingThis was a bug with our mobile app that our team has since resolved. Thanks for reporting!Commented on Promo Codes of Annual vs Monthly Membership PricingThis is currently a limitation with Stripe, our underlying payment processor. But we’ll certainly look into ways we can work around this! It’s something we’ve been thinking about for a while :)Created Find your own posts and comments Created Remember recently used emojis on mobile Commented on Custom Landing Pages Applied to Affiliate LinksYour affiliate links will now go to the custom pages tied to the sign up flow for the program!Commented on Remove heartbeat logo from onboarding thankyoupageHi @Aarón Rodríguez — Thanks for your post! This is actually an intentional inclusion of the Heartbeat logo at a moment during onboarding where the member is about to receive a login email to finish joining the community. That login email comes from Heartbeat; and having the logo…Commented on Hide Events from Specific Community GroupsHey @Ryn Sloane! You can already do this with Heartbeat events using access groups to limit who can access your event :) Check out more about this here: https://help.heartbeat.chat/hc/en-us/articles/33257663941649-Visibility-Options-for-Events#:~:text=Community%20exclusive%20Even…Commented on Add an option to hide the customer-facing Assignments section when no assignments exist.I’d recommend structuring all your course content as lessons! When adding content, select Lesson and not Assignment. So long as you don’t add assignments to your course, none will appear to your members. You’ll know whether content is a lesson or assignment by looking at the icon…Commented on Archive Offer ButtonHi @Sawrah Amini! You should be able to archive offers that have active members already by selecting “Archive” from the 3-dot menu. The Archive option will be unavailable if there are no active purchases tied to the offer. In those cases, you’ll see a delete option.Commented on Add an option to hide the customer-facing Assignments section when no assignments exist.Hey @Enrika Greathouse! Are you referring to hiding the courses section from the left sidebar if you don’t use courses in your community? If so, you can do this by going to Settings > Community Sidebar and toggling off the courses tab! Here’s a resource that might help: https://h…Commented on Capability to add custom Javascript code for example add a Chatbot toolWould love to learn more about what this would unlock for you :) Mind replying here with some things you’d use this for?Commented on Delay access to Heartbeat so cohort enters at same timeYou can accomplish this using Waitlists! Learn more about how to create and launch a waitlist here: https://help.heartbeat.chat/hc/en-us/articles/35624689839377-How-to-Create-a-Waitlist-in-Heartbeat Commented on Ability to add sales tax to eventsWe now support sales tax and VAT on all event ticket sales!Commented on VAT for one-time paymentsWe now support VAT and tax on all one-time payments!Commented on Sidebar Links Commented on Word Wrapping on Sidebar Titles Commented on Voice Notes transcriptions to appear on desktopVoice notes are now possible on desktop as comments, posts, and messages! We also include transcripts, which are searchable via the community search bar. Check out our announcement in last month's townhall: https://community.heartbeat.chat/t/announcements/e6b7c372-eba2-4396-8a7f-…Commented on Voice Notes for desktopVoice notes are now possible on desktop as comments, posts, and messages! We also include transcripts, which are searchable via the community search bar. Check out our announcement in last month's townhall: https://community.heartbeat.chat/t/announcements/e6b7c372-eba2-4396-8a7f-…Commented on New Custom Sidebar Feature Requests Commented on Change design of the sidebar Commented on Event registration time limitYou can set RSVP deadlines for your events in your advanced ticket settings when creating an event! Check it out here: https://help.heartbeat.chat/hc/en-us/articles/37569923019921-How-to-create-an-Event Commented on Allow new tiers to be set for an opening launch date!You can do this with waitlists! Go to Settings > Offers and create a new waitlist to check it out :)Commented on X to close out windows more easily Commented on 4 colums for coursesWe've updated the number of columns for courses and document sections to 3!Commented on Make the back button take you back to “all notifications” and not the thread